Sensitive Recoveries
iMS is a member of the Central Finance Management Group, specialising in the management of sensitive/unique consumer recoveries, including hardship, insolvency, bankruptcy, and deceased estates.
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Contact Us:
Australian Customers
P: 1300 467 467 or (02) 9472 2800
New Zealand Customers
P: 0800 174 472 or (02) 9472 2800
About iMS’s Services
iMS maintains close professional relationships with regulatory bodies and interdependent government departments, and applies its specialised knowledge and experience to the portfolios of the clients they serve.
The business’ operations model, systems and process have been developed to mitigate risk and achieving optimum outcomes through timely actioning, case management and accurate performance reporting.
iMS leverages years of experience and specially trained employees to perform unique and ‘sensitive’ recoveries. It was the first agency in Australia to offer third party hardship management services, and continues to be one of the most successful specialty collections agencies in the industry.
Hardship Services
- First agency to offer dedicated Hardship Management
- Identification, assessment & treatment programs
- Full outsource model or integrated workflow into existing treatment programs and policies
- Comprehensive Reporting
Deceased Estates
- Correspondence
- Lodgement of documentation
- Liaising with Executors
- Comprehensive Reporting
Personal Insolvency
- Provision of insolvency management services for over 20 years
- Voting/Lodgement of applicable documentation
- Forged strong relationships with major trustees and administrators
- Specialised insolvency workflows for effective administration management
- Comprehensive Reporting
Liquidation
- A wealth of experience handling commercial insolvency matters, collecting on the companies outstanding receivables (on behalf of the Administrator) to ensure maximum return to creditors
- Assisting with payment reconciliations
