Debt Recovery
ECOLL is a subsidiary of the Central Finance Management Group. We are passionate advocates of fair and reasonable trade, as this ensures commercial systems are sustainable and positively contributing to the well-being of Australians. We act on this calling by leading the way in ethical, compliant and socially conscious debt recovery services.
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Contact Us:
Australian Customers
P: 1300 881 914 or (02) 9472 7400
New Zealand Customers
P: 0800 881 914 or (02) 9472 7400
About ECOLL’s Services
ECOLL develops collaborative relationships and customised solutions based on our client’s unique requirements, ensuring best practice outcomes that exceed requirements and performance expectations.
The ECOLL recovery models facilitate effective actioning of all types of collection related accounts, including pre-collections, receivables management, middle range, aged, written-off, high value, and specialty accounts.
Early Stage
(Outbound/Inbound)
- Early Receivables
- Benchmarking against internal/external provider performance
Roll Rate Management
- Provision of Roll Rate Management services for over 30 years
- Dedicated treatment paths & analytical modeling
Arrangement Management
- Management of large volume, scheduled repayment arrangement portfolios
- Scheduled reminders
- Follow up of outstanding instalments
Consumer & Commercial
- Late stage collections
- Default & Charged-off accounts
- Consumer & Commercial Debt Recovery
High Value & Specialty Files
- Dedicated case management of high value accounts
- Specialty Collections
