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Level 1, 828 Pacific Highway
Gordon NSW 2072

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Phone: +61 2 9472 2880

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Comments, Complaints & Suggestions

Central Finance Management Group, and related companies, understand the importance of ensuring that all of its clients, customers and stakeholders have the ability to raise issues around the way in which we operate. It is vitally important to us that we function in a manner that is compliant with legislative requirements, satisfies the expectations of our client, their customers, and our community.

The Group encourages feedback that will assist us to continuously improve or to recognise the performance of our staff and their management. We will endeavour to recognise and promote positive feedback internally as well as resolve any complaint, formal or informal, that is brought to our attention. 

Complaints are dealt with in a timely and courteous manner, where possible within 48 hours. For more information about this process please view our Complaints Handling Datasheet

To make your comment, complaint or suggestion please contact our Compliance Manager at:​

Locked Bag 1016, Gordon NSW 2072
Phone: +61 2 9472 7400

COVID-19 Customer Support


COVID-19 Customer Support

Given the significant and widespread impacts of COVID-19, we understand that this is a difficult time for many Australians. We recognise that you may be…

30 Mar, 2020 . 1 min read
Welcoming Michael Quinn


Welcoming Michael Quinn

We’re very excited to welcome Michael Quinn to our team as Head of Operations. Michael has more than 10 years’ experience in debt recovery across…

01 Oct, 2019 . 1 min read