Who We Are
Central Finance Management Group is a boutique, ethical debt recovery agency built on innovation and experience. Our integrated offerings allow us to deliver holistic and seamless services for management of the entire accounts receivable cycle.
CFMG was founded in 1975 by the Cains family who have evolved the business to include three companies: ECOLL – a debt recovery specialist; iMS – a specialty collections agency; and Linton Pitt Lawyers – a law firm specialising in debt collection.
Since its establishment, the business has held long-standing relationships with high-profile multi-national corporations. These partnerships reflect our commitment to meet and exceed our clients’ expectations and consistently evolve to deliver positive, effective and efficient experiences for customers.
We’re dedicated to delivering personalised service for our clients as well as sustainable, cost-effective, and best-practice solutions that are enabled by our strong focus on quality and compliance.
Family Values, Vision
& Mission
Our Family Values:
- Build Relationships.
- Live a Life of Integrity.
- Blend Professionalism with Authenticity.
- Embrace & Drive Change.
- Deliver Client Service Excellence.
- Every Role is Powerful –> Own Yours!
- Help Others.
Vision:
To be the most respected agency in our industry, well known in our target markets for the strength of our service, performance, and compliance.
Mission:
Leading the way in compliant and socially conscious debt recovery.
History
Central Finance Management Group has been in operation since 1975 when its debt recovery arm, ECOLL was established. Since then, the group has developed a suite of complementary businesses to help clients maximise cash flow and successfully resolve debt.
In 1995 Insolvency Management Services (iMS) was launched to manage unique and specialty collections. In 2003, Linton Pitt lawyers began operation, supporting the collections arms of the business with legal services.
Our Leaders
Service Cornerstones
Data Security
Our detailed technology procedures and protocols have been developed to the data security standards of large multinational banks and organisations. This allows us to assure our clients that we operate in compliance with the most stringent global standards.
Technology
CFMG’s leading edge, specialised debt management systems maximize efficiency through accessibility, automation, reporting and integration with other systems.
Our Collections Platform
CFMG utilises a leading-edge, industry specific debt collection platform that enables flexible, intelligent, and user-definable workflow management, Microsoft Word-based document production and fully automated Microsoft Excel-based reporting.
Quality Assurance
CFMG has a well-defined Quality Management System which allows us to continually monitor and manage quality across all operations. We’re ISO 9001 accredited, have a dedicated compliance team, and stringent auditing processes.
Latest Blog Posts
Blog
Prioritising Mental Health at CFMG
We might talk about it a lot, but that’s because supporting the mental health of our customers and employees really is so important to us…
Blog
Celebrating Cultural Diversity at CFMG
We’re lucky in our business to bring together people from all over the world. From Malaysia to Sri Lanka, the United States to South Africa,…
Blog
Support for mental health challenges… in ways that work for…
A little while ago I found myself really needing to access some support to help someone through a mental health crisis. Making a phone call…